Mobile customer relationship solution

Bring conversations together. Build customer loyalty.

Give customers a mobile app to access your services, book appointments and get in touch easily. Keep their requests in one place, save time on follow-up and stay connected to build loyalty.

Try Tookan Explore the solution
Conversations and requests in one placeServices available on mobileUnlimited customers
Tookan at a glance

From the first tap to a lasting relationship.

Tookan connects the services you offer customers, the information they share and the follow-up your team provides.

  1. Make it easy

    Your services in their pocket

    Customers can message you, book an appointment, send a document or pay from their app.

  2. Bring it together

    One clear history for each customer

    The platform keeps requests, conversations and useful information in the right customer record.

  3. Build loyalty

    Follow-up that keeps the relationship going

    Your team knows how to reply, what to do next and when to get back in touch.

The whole customer relationship in one place

Find the right conversation without searching five different tools.

Every interaction is automatically added to the right customer record. Your team sees the context, knows what needs doing and can respond faster.

Keep the context

Messages, documents, forms, appointments and payments stay connected to the right customer.

Stay organised

Tasks and next steps are visible to the people who need to take action.

Give customers a better experience

Customers get one simple place to contact you, share information and respond.

Two apps, two clear roles

Customers get in touch. Your team replies, wherever they are.

Tookan is the app for your customers. Tookan Business lets your team follow conversations from the office or on the move.

Customer sending a voice message from the Tookan mobile app
For your customers

Tookan

Send text or voice messages, book appointments, share documents, complete forms and make payments.

Business user viewing a customer record in Tookan Business
For your business

Tookan Business

Reply to customers, view their history, manage tasks and follow activity from the office or on the move.

Compare the two apps
Tools for better customer service

Turn conversations into useful action.

Questionnaires, analysis, documents, tasks and audio content help you support every customer more effectively.

Understand

Charts and Excel

Visualise numerical answers and export all data for further work.

Share

Documents

Make invoices, certificates and guides available to each customer.

Organise

Team tasks

Assign next actions and keep track of each request.

Explore all modules
Voice, when typing is not enough

One voice note can save several messages back and forth.

Customers can explain what they need in their own words. They can send a voice note in a conversation or record one directly inside a form.

Discover voice and forms
Tookan form with structured questions and voice recording
Connected to your existing tools

Keep your specialist services. Connect them to the right customer.

Use Tookan’s two apps, voice messages and forms while continuing to work with your existing CRM, whether that is HubSpot, Pipedrive, Zoho CRM or another solution.

DocuSign

Add electronic signatures to your document journeys.

RingCentral

Sync SMS, recorded conversations and voicemail messages.

Brevo

Send transactional emails and SMS campaigns.

OpenAI

Transcribe voice messages and analyse their content.

Explore the integrations
Guided demo

Try Tookan as a customer, then as a business.

We create a demo company, access to both apps and a sample contact. Send a text or voice message, then reply from Tookan Business.

Your demo includes

  • Two separate logins
  • Download links sent by email
  • A ready-to-use sample contact
  • No customer data to import
Create my demo
Tell us how your business works

Let’s see whether Tookan fits your customer process.

Tell us about your business, your team and the customer interactions you want to manage more effectively.