CRM for small businesses

Your customers have Tookan. Your team has Tookan Business.

Two separate mobile apps connected to the same customer record. Messages, voice notes, forms, appointments, documents and payments finally stay in one place.

A purpose-built app for each audienceText, voice and structured dataUnlimited customers
The whole customer relationship in one place

Find the right conversation without searching five different tools.

Every interaction is automatically added to the right customer record. Your team sees the context, knows what needs doing and can respond faster.

01

Keep the context

Messages, documents, forms, appointments and payments stay connected to the right customer.

02

Stay organised

Tasks and next steps are visible to the people who need to take action.

03

Give customers a better experience

Customers get one simple place to contact you, share information and respond.

Two apps, two clear roles

One app for your customers. Another for your team.

Each audience gets the tools they need. Every interaction stays in sync inside Tookan.

01Customer sending a voice message from the Tookan mobile app
For your customers

Tookan

Send text or voice messages, book appointments, share documents, complete forms and make payments.

02Business user viewing a customer record in Tookan Business
For your business

Tookan Business

Reply to customers, view their history, manage tasks and follow activity from the office or on the move.

A CRM shaped around your business

Start simple. Add the features your business needs.

Tookan brings together the tools that matter for customer relationships without burdening your team with an oversized CRM.

Connect

Messaging and voice

Keep text and voice messages in the same customer history.

Collect

Forms

Receive structured information from the mobile apps or your website.

Organise

Calendar and tasks

Schedule appointments and share next steps with your team.

Get paid

Orders and payments

Guide customers from their first request through to payment.

Voice, when typing is not enough

One voice note can save several messages back and forth.

Customers can explain what they need in their own words. They can send a voice note in a conversation or record one directly inside a form.

Discover voice and forms
Tookan form with structured questions and voice recording
Connected to your existing tools

Keep your specialist services. Connect them to the right customer.

Use Tookan’s two apps, voice messages and forms while continuing to work with your existing CRM, whether that is HubSpot, Pipedrive, Zoho CRM or another solution.

DocuSign

Add electronic signatures to your document journeys.

RingCentral

Sync SMS, recorded conversations and voicemail messages.

Brevo

Send transactional emails and SMS campaigns.

OpenAI

Transcribe voice messages and analyse their content.

Guided demo

Try Tookan as a customer, then as a business.

We create a demo company, access to both apps and a sample contact. Send a text or voice message, then reply from Tookan Business.

Your demo includes

  • Two separate logins
  • Download links sent by email
  • A ready-to-use sample contact
  • No customer data to import
Create my demo
Tell us how your business works

Let’s see whether Tookan fits your customer process.

Tell us about your business, your team and the customer interactions you want to manage more effectively.