Essential and Pro both include Tookan for your customers and Tookan Business for your company. Choose according to the features, volumes and level of control you need.
Essential customer relationships
Essential
€29 per month, cancel anytime
For centralising customer conversations, information and requests.
1 GB for your documents and voice messages
Access to both apps: Tookan and Tookan Business
Unlimited customers and companies
Text, voice and automatic transcription
Up to 10 active forms for collecting customer information
Tookan setup package: €150 excluding VAT, billed once. DocuSign and RingCentral projects are scoped and priced separately.
Guided setup
You are not left alone with the configuration.
Tookan adapts to the way you work. A dedicated onboarding contact helps turn your needs into a practical first customer journey.
Discovery session
We start with your business and the customer interactions you want to make easier.
Initial configuration
Your account and access to both apps are prepared for your first use case.
First form
We build or adapt an initial form with you around a real business requirement.
Getting started
Your onboarding contact tests the journey with you and guides the main user through the launch.
Guided integrations
Connect Tookan to your strategic business tools.
Whether you need DocuSign electronic signatures or RingCentral communication synchronisation, we guide you from workflow definition through to launch. Each project is scoped and priced around your requirements, separately from the setup package.
No. The Tookan app is free for your customers and there is no limit on how many you can invite. Only Tookan Business users count towards your plan.
Yes. The demo creates access to both apps and a sample contact so you can immediately test text and voice messages.
Both plans include messaging, voice notes, forms and customer follow-up. Pro adds roles, shared tasks, appointment booking, a calendar, tickets, a product catalogue, order management and standard online payments, together with more forms, storage and business users.
The €150 excluding VAT package includes a discovery session, initial configuration, preparation of a first form, a journey test and a walkthrough with the main user. It does not include DocuSign and RingCentral projects.
Yes. You can add Tookan Business users or storage as your needs grow.
The product catalogue, orders and standard online payments are included in Pro. Custom journeys and DocuSign or RingCentral projects are assessed and quoted separately. These charges are additional to the €150 excluding VAT Tookan setup package, and payment provider fees remain payable separately.