Create your questions
Choose the questions and answer types your work calls for, with files or voice where useful.
Customer questionnaires
Ask the right questions. Make every answer useful.
Create questionnaires that fit your business. Customers respond in Tookan or on your website, and their answers stay linked to their record.
Discuss my needsClear answers, ready to use.
A questionnaire gathers precise information without losing the customer context. Numerical answers can be shown in charts, and all data can be exported to Excel.
Keep the context
Each submitted form adds information to the right lead or customer record.
Analyse and export
Explore quantitative answers in charts and continue working in Excel, including with non-numerical answers.
One tool, many uses
Measure satisfaction
Ask for feedback after a service and spot trends in the numerical answers.
Collect customer feedback
Let a customer describe an issue, attach a document and explain what they need.
Prepare an intake
Gather the information you need before an appointment so the conversation can focus on what matters.
Add a form to your website
Embed contact, quote or application forms: submitted answers are automatically linked to the relevant lead.
Let’s design your first questionnaire.
Tell us what you need to ask and how your team will use the answers.
Discuss my needs