← All use cases Appointment booking

Book appointments in the customer app

The customer books easily in Tookan. The business sees the appointment in Tookan Business, and the customer receives a notification before the meeting.

The starting need

Reduce the back and forth of arranging a time while keeping the context available for the appointment.

The journey at a glance

The customer books in the app and receives a notification before the appointment.

  1. The customer

    Chooses a time in Tookan.

  2. The appointment

    Is saved in their journey.

  3. The team

    Finds it in Tookan Business.

  4. Before the appointment

    The customer receives a notification.

Real client example

A service receiving appointments in Tookan

In this client journey, booking happens directly in the app. The business sees the appointment in the customer record, while the customer receives a notification beforehand. The conversation can continue after the meeting.

What this makes possible

Easier booking, a notification before the appointment and conversations that stay linked to the customer relationship.

Explore another journey

Pre-orders and orders

Turn pre-orders into orders ready for production

The customer pre-orders easily on mobile and automatically receives a PDF receipt after approval.

Consultation follow-up

Prepare consultations and stay in touch between sessions

Questionnaires before appointments, session notes and follow-up information in one place.

What about your business?

Let’s talk about the journey you want to offer your customers.

Discuss my project