Read a voice note
A transcript lets your team scan the message without listening to all of it again.
Tookan and OpenAI
Make customer voice notes easier to find and follow up.
OpenAI helps transcribe and summarise voice notes received in Tookan. Your team can read the main points, listen again and decide what to do next.
Discuss my needsCustomers can speak naturally. Your team can follow up easily.
A customer explains what they need by voice. Tookan keeps the message in their record and can present a written version that is faster to review.
Find the main points
A summary helps identify the topic and what needs attention.
Stay in control
Your team can check the original message and choose the right response.
From voice note to action
The customer speaks
They describe their situation in a voice note or voice-enabled form.
The team reviews it
They find the text and useful details in the customer record.
Follow-up continues
They reply or prepare the next step with the full context available.
Let’s see where voice can save your team time.
Tell us about your customer conversations and the voice notes your team receives.
Discuss my needs