Messaging
Centralise conversations and find every exchange with each customer.
A CRM that follows your needs
The customer tools your team needs, all in one place.
Choose the modules that fit your business today. Add more later as your organisation or customer process changes.
Try the essential featuresVoice messages
Exchange voice notes in the apps or collect voice directly inside a form.
Customer communications
Send the right information to the right customers at the right time.
Calendar
Manage availability, locations, appointments and reminders.
Mobile apps
Tookan for your customers and Tookan Business for your team.
Documents
Make the right documents available in each customer’s private space.
Online payments
Let customers pay directly from the Tookan app.
Leads and forms
Collect complete enquiries through structured, embeddable forms.
Tasks
Share the workload and track the actions required for every customer.
Forms that capture voice as well as data
Collect structured answers without forcing customers into boxes.
Combine conditional questions, files and voice recordings in one form. Publish it in Tookan, share a link or embed it directly on your website.
- Your first form built with you
- Questions, files and voice messages
- Embeds on any HTTPS website
- Responses filed in the customer record
Specialist tools connected to Tookan
Add Tookan’s strengths to your existing environment.
Keep using your CRM while adding Tookan’s two apps, voice messages and embeddable forms. The integration connects both environments without disrupting your team’s established habits.
DocuSign
Add electronic signatures to document journeys.
RingCentral
Sync SMS, recorded conversations and voicemail messages.
Brevo
Send transactional emails and SMS campaigns.
OpenAI
Transcribe voice messages and analyse the information they contain.
Configured around your business
Modules and customer journeys are set up to match your activity and organisation.
A manageable learning curve
Your team starts with the essentials rather than learning a complex CRM on day one.
Room to grow
Add users, integrations and automation when your business needs them.
Start with a real use case
Try a customer-to-business conversation first.
The demo creates both logins and a sample contact. You can then decide which modules your business needs.
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